Shopping with us through COVID-19
Please visit this page regularly to get the latest news affecting shopping with us during this outbreak of COVID-19.
Update 3 November 2020
SHOPS REMAIN OPEN
Our farm shop in Bakewell and our outlet in Denby Pottery Village remain open during the second lockdown. We continue to make all the necessary adjustments to ensure our customers feel safe when they shop with us. This includes:
• Only allowing 2 customers at a time inside the Bakewell shop to help maintain 2m social distancing
• Having hand sanitiser available by the door for customer use
• Taking payment via contactless card wherever possible
• Installing Perspex screens (shortly) - in the meantime staff are using PPE face shields
• Asking customers to queue outside on the pavement at least 2m apart
• Maintaining our stringent hygiene protocols with increased focus on high traffic areas
• Leaving the main doors open, weather permitting, to avoid key transmission points
• Displaying safety guidance posters around the shop explaining all new measures
For the time being our outlet in Denby Shopping Village has reduced opening hours: 10am to 4pm, 7 days per week.
CLICK & COLLECT
We continue to offer Click & Collect from our Bakewell Shop, Farm and Denby Outlet. Our website has been updated to include all Click & Collect locations so you can select your preferred option. Please allow 48 hours before collection so we can prepare your order to your specific requirements. Please note Click & Collect operating hours:
Mon-Fri: 12 noon - 16:00
Saturday: 09.00 - 12 noon
BAKEWELL SHOP -
Mon-Fri: 09.00 - 15:00
Saturday: 09.00 - 16:00
Sunday: 11.00 - 16.00
DENBY OUTLET -
Mon-Sun: 10.00 - 16:00
Visit our website at: gingerbutchers.com/shop/ to order online.
For Denby only:
We offer a Call & Collect Service to complement online ordering. Call: 01629 814 280 and follow the instructions to be connected to the Butchers Counter. Place your order for the butchers counter, farm shop & deli and arrange a collection time to suit you.
Customers who are comfortable coming into the shopping outlet can collect orders from the butchers counter as normal. For those wishing to remain outside, make your way to the bottom of the carpark near to the pedestrian entrance and call the number displayed. Your order will be brought out and loaded directly into your car boot.
We are installing a door-bell for you to ring when you arrive at the Farm in the event you are unable to reach us by phone. To assist you in collection and to comply with current social distancing directives, we will bring your order out to you and pop it directly into your car boot.
Please Note: If you're using your SatNav to find us, please enter postcode DE45 1HQ which will direct you straight to the Farm.
We continue to deliver daily within a 4 mile radius of Bakewell, and have weekly deliveries to:
WEDNESDAY - SOUTH SHEFFIELD
THURSDAY - BUXTON
FRIDAY - HOPE VALLEY
Please Note: Areas indicated are a general guide and may overlap onto more than one Local Delivery Day, please use our online Postcode Checker to determine whether Local Delivery is available in your specific area and on which day.
FREE LOCAL DELIVERY: There’s no delivery charge but the minimum order value is £30.
We will send a SMS reminder for your Local Delivery, please ensure you provide any specific delivery instructions if you will NOT be home to accept your order. Failed deliveries cannot be refunded and may incur an additional repeat delivery charge.
For customers who live further afield we use a national courier service and this continues with no changes. Please bear with us around Bank Holidays as national couriers are outside of our control.
Don’t forget, please only place orders or make edits to orders online or by phone. Any orders placed on social media may get missed or we may be unable to respond.
We really appreciate your continued custom and support.
Jim, Gill, Tom & Ed Armstrong
Stay Safe. We're here for you however long it takes.
To Read all previous updates published during the COVID-19 outbreak visit: PREVIOUS UPDATES