Shopping with us through COVID-19
Please visit this page regularly to get the latest news affecting shopping with us during this outbreak of COVID-19.
Update 5 June 2020
On 3 June we reopened our farm shop in Bakewell making all the necessary adjustments to ensure our customers feel safe when they shop with us. This includes:
• Only allowing 2 customers at a time inside the shop to help maintain 2m social distancing
• Having hand sanitiser available by the door for customer use
• Taking payment via contactless card wherever possible
• Installing Perspex screens (shortly) - in the meantime staff are using PPE face shields
• Asking customers to queue outside on the pavement at least 2m apart
• Maintaining our stringent hygiene protocols with increased focus on high traffic areas
• Leaving the main doors open, weather permitting, to avoid key transmission points
• Displaying safety guidance posters around the shop explaining all new measures
For the time being our shop hours are reduced to: 9am to 3pm, Monday to Saturday.
CLICK & COLLECT
We will continue to offer Click & Collect from our farm and customers are now able to collect orders again from the Bakewell shop. Our website has been updated to include both Click & Collect locations so you can select your preferred option. Please note Click & Collect operating hours:
Mon-Fri: 12 noon - 17:00
Saturday: 10.30 - 13:00
Mon-Fri: 09.00 - 15:00
Saturday: 09.00 - 13:00
Visit our website at: gingerbutchers.com/shop/ to order online.
Call the farm on: 01629 814 280 to place an order for delivery or collection, we will call you back to confirm your order and take payment.
To assist you in collection and to comply with current social distancing directives, please call us on arrival at the farm and we will load your meat order directly into your car boot.
Please Note: If you're using your SatNav to find us, please enter postcode DE45 1HQ which will direct you straight to the Farm.
We continue to deliver daily within a 4 mile radius of Bakewell, and have weekly deliveries to:
WEDNESDAY - SOUTH SHEFFIELD
THURSDAY - BUXTON
FRIDAY - HOPE VALLEY
Please Note: Areas indicated are a general guide and may overlap onto more than one Local Delivery Day, please use our online Postcode Checker to determine whether Local Delivery is available in your specific area and on which day.
FREE LOCAL DELIVERY: There’s no delivery charge but the minimum order value is £30.
We will send a SMS reminder for your Local Delivery, please ensure you provide any specific delivery instructions if you will NOT be home to accept your order. Failed deliveries cannot be refunded and may incur an additional repeat delivery charge.
For customers who live further afield we use a national courier service and this continues with no changes. Please bear with us around Bank Holidays as national couriers are outside of our control.
Don’t forget, please only place orders or make edits to orders online or by phone. Any orders placed on social media may get missed or we may be unable to respond.
We really appreciate your continued custom and support.
Jim, Gill, Tom & Ed Armstrong
Stay Safe. We're here for you however long it takes.
To Read all previous updates published during the COVID-19 outbreak visit: PREVIOUS UPDATES