Shopping with us through COVID-19
Please visit this page regularly to get the latest news affecting shopping with us during this outbreak of COVID-19.
Update 19 July 2021
DENBY POTTERY VILLAGE - Restrictions Lifted
As England moves to Step 4 of the Government Roadmap, Denby Pottery Village has eased restrictions within all of its retail outlets.
Visitors to the Ginger Butchers outlet are no longer required to wear face-coverings or follow a traffic flow system. However, as a duty of care to all our customers the Ginger Butchers Team have elected to continue to wear face-coverings at this time within all our stores.
And whilst social distancing and gathering is no longer restricted, we will continue to follow our stringent hygiene protocols & keep indoor spaces well ventilated to ensure our newly refurbed Ginger Cooks Cafe, which serves farm-reared and locally sourced produce, remains a safe place to take a break during your day out at Denby.
Our Click & Collect service is available from the Butchers Counter, ideal if you're short on shopping time or are limiting the time you spend indoors in public spaces right now. To order, visit our website: gingerbutchers.com/shop/ or call us on: 01629 814280
Our store in Bakewell is open 7 Days a Week and our customers can continue to order online with Click & Collect from both our Bakewell Butchers & Farm Shop and New Close Farm in Over Haddon.
Our website has been updated to include all Click & Collect locations so you can select your preferred option. Please allow 48 hours before collection so we can prepare your order to your specific requirements.
Click & Collect operating hours:
Mon-Fri: 12 noon - 16:00
Saturday: 09.00 - 12 noon
BAKEWELL SHOP -
Mon-Fri: 09.00 - 15:00
Saturday: 09.00 - 16:00
Sunday: 11.00 - 16.00
Visit our website at: gingerbutchers.com/shop/ to order online.
In the event that you are unable to reach us by phone on arrival at the Farm, we have installed a doorbell by the main collection door which you may ring for attention. To assist you in collection and to comply with current social distancing directives, we will bring your order out to you and pop it directly into your car boot.
Please Note: If you're using your SatNav to find us, please enter postcode DE45 1HQ which will direct you straight to the Farm.
We continue to deliver daily within a 4 mile radius of Bakewell, and have weekly deliveries to:
WEDNESDAY - SOUTH SHEFFIELD
THURSDAY - BUXTON
FRIDAY - HOPE VALLEY
Please Note: Areas indicated are a general guide and may overlap onto more than one Local Delivery Day, please use our online Postcode Checker to determine whether Local Delivery is available in your specific area and on which day.
Delivery is free when you spend over £40 otherwise it is £3.99. Minimum order value is £15 .
FREE LOCAL DELIVERY:
We will send a SMS reminder for your Local Delivery, please ensure you provide any specific delivery instructions if you will NOT be home to accept your order. Failed deliveries cannot be refunded and may incur an additional repeat delivery charge.
For customers who live further afield we use a national courier service and this continues with no changes. Please bear with us around Bank Holidays as national couriers are outside of our control.
Don’t forget, please only place orders or make edits to orders online or by phone. Any orders placed on social media may get missed or we may be unable to respond.
We really appreciate your continued custom.
Jim, Gill, Tom & Ed Armstrong
Stay Safe. We're still here for you!
To Read all previous updates published during the COVID-19 outbreak visit: PREVIOUS UPDATES